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Your spa should be drained and refilled about every 4 months. This is a good time to clean the interior surface with an approved spa surface cleaner, clean or replace the filter and replace your Nature 2 cartridge

Goodman Fence started selling spas in 1982

Yes, the pH balance of your spa water is VERY important. It can dramatically impact the life of your spa and its equipment. If the pH is left low or acidic for any length of time, the water will become corrosive and can begin to damage metal and even plastic parts. High pH can lead to other problems such as, cloudy water or even calcium or scale build up on the spa surface

A foul odor from your spa water usually means that you need to shock the water with chlorine.  A dosage of 2 oz. per 500 gallons will usually do the trick. You should always first check and adjust pH if necessary, then add the chlorine dosage.

Cloudy water can be caused by many things:

pH imbalance- check and adjust as necessary

Insufficient sanitizer- shock the water with chlorine concentrate or Activate

Insufficient filter cycle- increase the programmed filter time

Dirty or damaged filter- clean or replace filter. Average filter life is about 1 year

The water may just be old and in need of replacement. You should change your spa water every 4 months

Foaming spa water is a result of too many oils in the water for the sanitizer to handle. Sanitizers alone have a difficult time breaking down lotions, make up and other body oils. The result is foamy spa water. A product called foam out can be used as a temporary solution. If foamy spa water becomes a chronic problem, use a product called Natural Clear as part of your weekly routine. Natural Clear and products like it digest oils thus removing them from the water.

Over a period of time, moisture can be drawn into the insulating foam of your spa cover causing it to gain weight. Keeping the cover clean, removing it when chemicals are added and using a cover lift will lengthen the life of your spa cover. When the cover gets heavy, its time to replace it so as to not damage your cover lifter or your back!

Check your filter lid. Many times, when replacing the filter lid, the O-ring around the top will get pinched and let water leak out. The filter O-ring may also need to be lubricated. Always us a silicone or Teflon based lube, not Vaseline. Also check the air relief, making sure it is not cracked or broken and is securely tightened

Winter can be one of the best times to use your spa, but if you would prefer, your spa can be winterized. DO NOT simply drain the spa or it will freeze and break the plumbing causing a possible total loss. Instead, call and set up a time for us to come out and professionally winterize your spa or show you how to do it yourself.

This is possibly the most asked question we get. The answer is simple. Do nothing. Don’t open the cover, DO NOT DRAIN it. Wait for the power to come back on, then go through the programming and make sure all is still running properly.

Spas are mechanical and occasionally break down. Simply call our office and set up a time for one of our technicians to come by for a service call. If the problem occurs during freezing months, use a small ceramic heater to keep things thawed till service can be performed. Be sure to allow space for the heater to avoid melting any plastic parts or causing a fire.

The answer to that question is yes with a few considerations. Goodman Fence will consider trade ins on spas that were originally purchased from us and are in working order. The value of your trade in will depend on the age and condition of the spa overall

Yes, as long as the deck is built with enough reinforcement to support the weight of the spa, the water in it ( remember 8lbs per gallon) and it users.

We discourage ” decking in” your spa. Any service issues are greatly compounded if access to the equipment and plumbing underneath is limited. Please consult a Goodman Fence representative if you are planning to build around your spa.

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